Shipping policy
Shipping Policy
Effective Date: August 1, 2025
At Csrartstudio, we create made-to-order human statues and sculpture products. Each piece is carefully handcrafted and shipped across India with care. Below is our shipping policy to help you understand delivery timelines and expectations.
Shipping Locations
We currently ship across India only.
For bulk or international shipping inquiries, please contact us directly.
Processing Time
Standard-sized statues (1ft – 2.5ft):
Processing time is 20 to 25 business days depending on the size and design.
Custom or large-size statues:
Processing may take up to 30 business days or more based on complexity.
We will notify you via email or WhatsApp once your order is ready for dispatch.
Shipping Time
After production is complete, delivery typically takes 20 to 25 business days depending on your location.
All orders are shipped via trusted courier partners with tracking available.
Shipping Charges
Shipping charges will be calculated at checkout based on product size and delivery location.
Free shipping may be offered on selected products or during promotions.
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5. Order Tracking
Once your order is shipped, we will send you a tracking link via email or SMS.
You can also contact us directly at csr3dartstudiodm26@gmail.com for tracking updates.
Delays
Delays may occur due to:
Remote delivery locations
Courier service issues
Weather, festivals, or public holidays
Incomplete customization details from the customer
We are not liable for courier or transport delays but will do our best to assist.
Address Accuracy
Please ensure your delivery address and contact number are correct at checkout.
We are not responsible for lost packages due to incorrect or incomplete addresses.
Damaged Packages
If your product arrives damaged:
Notify us within 48 hours of delivery with photo/video proof.
We'll assess the situation and offer a suitable resolution (replacement or partial refund).
Contact Information
For any shipping-related queries, contact us at:
Csrartstudio
📧 Email: csr3dartstudiodm26@gmail.com
📞 Phone: +91 9342414863